Areas of Work

We work closely with both police forces and the public they serve, effectively improving the relationship between them and promoting the need for a restorative justice system. They include services that engage with the general public, ex-offenders, health sector organisations and police forces, easing any tensions between all parties whilst encouraging open lines of communication.

Our work includes:

Police and Crime Commissioners

Restorative Solutions CIC has provided consultancy support to over 15 Police and Crime Commissioner’s (PCCs) to establish an effective RJ service within their area.

Transforming Rehabilitation

As trusted advisors to the MoJ, Restorative Solutions has been in close contact with a wide range of stakeholders to define and select effective solutions, design bespoke services, identify key indicators to measure performance, and construct a realistic financial strategy in the delivery of rehabilitation services. Restorative Solutions offers significant strategic and operational experience that minimises risk and guarantees a high level of quality and performance.

Restorative Practice in Health

Restorative Solutions CIC are successfully introducing restorative approaches in a wide range of sectors across England and Wales. We have developed services that can enable health sector organisations to improve relationships between staff and patients or carers.

Police Complaints

Restorative Solutions CIC has worked with Police Forces and other employers to introduce Restorative Approaches into their complaints handling procedures.


The National Offender Management Service (NOMS) programme ran from January 2011 - March 2015 to improve the capacity of the prison and probation services to deliver restorative justice - especially post-sentence victim / offender conferences in cases of serious violent and acquisitive crime. Her Majesty's Prison & Probation Service (HMPPS) has now replaced NOMS and we continue to work closely with the service to build on and develop this area of work.

Restorative Prisons

We use Restorative Justice approaches in prisons to resolve conflict among prisoners, among staff, and between prisoners and staff. Thereby to improve relationships to contribute to a safer, more secure and more supportive environment for prisoners and staff alike.

Public Research

Understanding the needs of the future users of RJ services is vitally important. In order to do this we bring together focus groups, facilitate discussion and produce insight reports. We are the only organisation that has undertaken direct consultation with the public to understand their needs and expectations from a restorative justice service. 


The Let Me Explain marketing tool kit is a set of tools that help to communicate the RJ concept to victims of crime and those close to them.

Restorative Approaches in Housing (RAiH)

Straightforward reports of neighbour nuisance can be resolved very quickly by using an instant restorative justice technique saving costs in terms of time and resources but more importantly can restore good neighbour relationships with minimum harm being caused. More complex cases, involving a history of neighbour nuisance, can be resolved in a more structured setting.

Restorative Approaches in Schools

As part of our work establishing a county wide Restorative Justice Service for Lincolnshire, we have trained local volunteers and paid professionals in Restorative Approaches and are able to share and build on this resource across in the education sector.

Pre-sentence RJ Pathfinder Programme

The Pre-sentence programme has been testing the introduction of RJ within existing CJS processes and structures, its attractiveness to all parties involved, and its effectiveness in terms of victim and offender satisfaction.

Contact us to find out more about this path-setting project.

Neighbourhood Restorative Justice

Restorative Solutions set up this project under the supervision of the MoJ to bring restorative approaches and, more particularly, restorative justice, to communities across the country. Neighbourhood Restorative Justice projects empower local communities by giving them the tools and support needed to implement and run their own schemes.

Restorative Approaches for Persistent and Prolific Offenders

This very successful programme has resulted in the implementation of restorative approaches for persistent and prolific offenders in a number of areas across the country. Following this experience, many areas have developed further RA services.



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