Restorative Solutions offers a leading edge, innovative and responsive service, focussed on the needs of victims, offenders and the criminal justice system, delivered by well trained and supported professional staff and volunteers, equipped to be collaborative, effective and efficient.

We apply this knowledge to produce safe practice, responsiveness to users’ needs, and self-reliant, effective, efficient and professional service delivery. We are decisive in providing safe Restorative Justice, approachable by victims and colleagues, responsive to the evolving needs of clients and service commissioners and clear on the outcomes you and we seek in reducing harm and crime and in positive outcomes.

As a CIC we are motivated not by profit but by delivering innovative restorative solutions for the benefit of the whole community, by reducing harm and resolving conflict. Restorative Solutions CIC delivers hands on restorative justice services for Police, Crime and Victim Commissioners and other clients, training in all aspects of restorative approaches, consultancy and management as well as the practical delivery of Restorative Justice services.

We innovate in restorative approaches and we are developing and applying pioneering programmes in the sectors of health, prisons, education and child to parent aggression. We continue to advise and influence senior decision makers in the government and we contribute to publications and conferences, to spread knowledge and skills.

Restorative Solutions CIC from its very inception as a community interest company was instituted in answer to a need for victims to have their say that was and is still often missing or inadequate in our justice processes. We do this because we all, within the organisation have many years of experience in other fields supporting those who have been harmed and wronged towards having their say and achieving better long -term outcomes and recovery. Through an ethos of serving communities within our community interest company we are committed to putting fair process above profit.

We do this in answer to the needs presented to us not only from criminal justice agencies but many other governmental, privately owned and community groups. Our reputation has spread with our years of successful operational ability by our expert staff.

Our national supervision and support systems are second to none. We are constantly building the skills of our own staff and partners that include personal development through accredited training schemes.

We apply this knowledge to produce the safest of practice, that is always responsive and adaptable to the needs of all individual users and the organisations who refer to us.

We are constantly approached by users that do not immediately spring to mind when we think of ‘justice’ and so as well as police and crime commissioners we are pioneering in many other arenas including for example programmes in health, child to parent aggression and hate crime. We are called upon to use our expertise to influence and advise government decision making, to contribute writings for publications and to share our knowledge and experience at national and international conferences.

Case Case

A Non-Recent Child Sexual Abuse: Restorative Justice Case Study

The victim in this non-recent child sexual abuse case was a 56-year-old woman called Lisa. Her father sexually abused he...

A Creeper Burglary: Restorative Justice Case Study

This was a case of an overnight “creeper” burglary in a residential area where the harmer had gained access through an u...

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What people say about Restorative Solutions

I'm so glad I am working with Restorative Justice. I don't know who would listen to me if it wasn’t for you.
A Person Harmed by Crime
Restorative Justice is very underrated and I certainly think we should be using it more.
A Professional who Referred Someone into our Service
Very satisfied – it’s been a great service. A worthwhile process for me and I hope for the offenders. Staff have been great and I would like to thank them.
A victim
It was the right thing to do. Both victims told me to let go of what happened. I didn't want to hear it but they both forgave me and said I should move on. I have taken that on and thought about it and I have come to terms with what happened. You've helped me significantly. It's as though my head has been lifted of a gigantic weight.
An Offender
Thanks for your time today. I feel like you understand R so well, I really hope you can help him to learn how to be happy.
Feedback from a family in East Kent
Restorative Justice offers a unique opportunity for victims and survivors to move on from and overcome the trauma that can be left with them after experiencing crime. I am exceedingly proud of the work that the team at Restorative Solutions do in supporting our community. We should always consider the needs of victims of crime and this service exemplifies that sentiment and allows so many to put behind them what can be the worst experience of their lives.
Marc Jones, Lincolnshire Police and Crime Commissioner and Chair of the Association of Police and Crime Commissioners.

Case Studies

A Creeper Burglary: Restorative Justice Case Study

This was a case of an overnight “creeper” burglary in a residential area where the harmer had gained access through an u...

A Non-Recent Child Sexual Abuse: Restorative Justice Case Study

The victim in this non-recent child sexual abuse case was a 56-year-old woman called Lisa. Her father sexually abused he...

A Robbery: Restorative Justice Case Study

This Restorative Justice case saw Jamie and Ruth openly communicate in a face-to-face conference. Years before, Jamie at...

A Manslaughter: Restorative Justice Case Study

We received a referral from a Victim Liaison Officer who was working on a manslaughter case. The grandmother advised the...

A Workplace Assault: Restorative Justice Case Study

Nick worked at a clothing shop. When he noticed Glenn, a customer, shoplifting, Nick stepped in to challenge him. The po...

An Attempted Burglary: Restorative Justice Case Study

When Joanne and her husband had just gone to bed, they heard a really loud bang downstairs. They immediately thought som...

Death by Drug Overdose: A Restorative Justice Case Study

A young woman passed away after she was supplied Class A drugs. The person who supplied these drugs was convicted and se...

Firearms Offence: A Restorative Justice Case Study

The offender in this case had been suffering with issues affecting his mental health which he tried to manage with alcoh...

Fraud: A Restorative Justice Case Study

The offender defrauded a woman he was in an intimate relationship with, stealing over £50,000 over a course of months. T...

Harmful Sexual Behaviour: A Restorative Justice Case Study

The offender had sexually abused her young daughter, taking inappropriate photographs that were distributed to a third p...

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Insights, Articles & Advice

Restorative Justice & Harmful Sexual Behaviour: A Commentary

Tony Walker, Director of Practice Delivery, spoke to NOTA News about the use of Restorative Justice following cases of h...

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What are Restorative Justice preparation meetings?

Preparation meetings are an important part of Restorative Justice, when trained facilitators can identify the specifics ...

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£400,000 Pledged to Help Empower Victims of Crime

Merseyside’s Police Commissioner has pledged £400,000 over the next five years to give victims of crime the opportunity ...

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