To get you started!

Restorative Approaches - Awareness raising for staff (2 - 4 hours)

This training takes around 2 - 4 hours depending on your training needs. It will enable learners to develop basic knowledge of restorative approaches and the ability to identify when a restorative approach could be used in their workplace. Learners will also develop an awareness of the issues around introducing restorative approaches in their place of practice. Overall, the session will be tailored to your workplace and will be relevant to the work you do, whatever sector you are from!

Maximum 20 delegates

Foundation training in the use of restorative justice informally (1 day)

The Foundation course provides offers the underpinning knowledge of restorative approaches, and looks at why it works. The training is inclusive and seeks to provide all participants with an understanding of and an opportunity to practice restorative interventions in an informal setting.

Delegates will be introduced to the scripted conferencing model, whilst enabling them to experience through interactive learning and use their new practical skill of applying informal approaches in their practice. Delegates will consider the needs of participants who engage in restorative approaches and learn the skills of an effective facilitator. The course offers time for discussion, and practical learning, appropriate for all learning styles. Key areas of learning will focus on the principles of Restorative Approaches, use of restorative questioning and communication skills.

Maximum 20 delegates

Practitioner Training

Practitioner training in how to run formal meetings and conferences (2 days following completion of Foundation Training; can be run as 3 consecutive days)

This course follows on from the foundation day, as delegates progress to the formal end of the restorative approaches spectrum and practice full restorative conferencing. Delegates will acquire the skills and approach needed to use restorative approaches effectively in a variety of settings. Delegates will develop through interactive learning, enabling them to practice their new skills in a safe environment. Key areas of learning will focus on the scripted model, victim and participant sensitivity, and preparation of formal restorative conferences.

Maximum 10 delegates

Training for dealing with Sensitive and Complex cases

Restorative Solutions are at the forefront of developing training for all areas of Restorative Approaches. To this end, we are constantly researching and developing training packages to train skilled practitioners to deal with Sensitive and Complex cases.

We offer a range of courses from generic Sensitive and Complex training as a whole, that will touch on many issues, to more specific, focused complexities, such as Harmful Sexual Behaviour (HSB) and Domestic Abuse (DA). All these areas require great sensitivity, skill, and understanding, both in the adult arena and increasingly with young people, amongst peers and towards parents and carers. Again, we have developed packages to address this area.

Training in how to run Complex and Sensitive cases

This course gives experienced practitioners an opportunity to develop the skills and knowledge around the additional issues to be considered in dealing with complex and sensitive cases. An understanding of additional needs and sensitivities of those involved in complex cases will be discussed. Delegates will develop the ability to identify and practice appropriate restorative approaches depending on the complexity of the case. Key areas of learning will focus on Best Practice Guidance and safety of participants and facilitator.

Maximum number 16 delegates

Training in Restorative Justice and Domestic Abuse

This course enables delegates to develop the knowledge and understanding necessary to use Restorative Approaches in cases of DA. Best Practice in dealing with cases of a sensitive and complex nature and examining Criminal Justice responses and legalities around using restorative approaches will also be discussed. Delegates will examine why domestic abuse may differ from other forms of offending in restorative contexts and consider the advantages and disadvantages of using restorative approaches in domestic abuse cases. The course will be contextually tailored to your requirements, whether adults towards other adults and young people, both by young people towards their parents and carers and towards other young people. Key areas of learning will focus on an individualistic approach to restorative approaches, safety of participants and that of the facilitator.

Maximum 16 Delegates

Training for Experienced Practitioners using Restorative Approaches in cases involving hate crime and harm (1 day)

This is 1 day of training for those who wish to improve the knowledge and skills in respect of using restorative approaches in case involving 'hate crime and harm'. Using real life cases, delegates will examine the nature and impact of hate motivated crime/harm resulting in improved understanding of applying restorative approaches to these cases. Cultural needs of victims and barriers to the criminal justice system; how and when to run RJ for different communities; recognition of barriers e.g. language; different disabilities/ access needs; different understanding/ experience of restorative approaches in culture; different perceptions of authority, will all form part of the key areas of learning.

Maximum 16 delegates

Practitioner Training: In the use of Restorative Approaches and Harmful Sexual Behaviour (3 days)

This three-day course will enable participants to develop the knowledge and understanding necessary to use restorative approaches in cases of harmful sexual behaviour with adults. Delegates will develop an understanding of why sexual offending may differ from other forms of offending in restorative contexts; why and how individuals act in sexually abusive ways; how such individuals are treated, their behaviour managed in the community and their risk of harm assessed. Delegates will be provided with a specific Restorative Assessment Framework in relation to HSB; and be able to relate RJHSB to National Guidance. Key areas of learning will include strengths and weaknesses of this approach, an understanding of the nature and prevalence of sexual violence, and an appreciation of the need for an individualistic approach in each case involving RJHSB, taking account of the victims’ needs and the risks involved. This course is delivered by Andrew Bates BA, MSc, C.Psychol, AFBPsS. Registered Forensic Psychologist Dr. Nadia Wager PhD, University of Huddersfield. Vince Mercer, AIM, Manchester. Tony Walker, Restorative Solutions CIC. Please contact us for more information in regards to this comprehensive course.

Maximum 20 Delegates.

Additional needs and Restorative Approaches

Inclusive practice - Developing Skills in Explicit Inclusive Restorative Practice. (1 day)

A one-day practical skills course suitable for experienced trained practitioners working with young people or adults with Autistic spectrum conditions, a Learning Disability, Language or Communication difficulties, or ADHD. Delegates will develop an awareness of the range of challenges faced by practitioners when practicing an inclusive approach to the restorative process and to be able to employ their experience and creativity in providing the support needed to overcome barriers to participation. Delivered by Gail White.

Maximum 16 delegates  

 Management and Case Supervision

  • Training for Case Supervisors (as per Best Practice Guidance 2011) (1 Day)

This is a 1 day of training for experienced practitioners holding the BTEC Level 3 Advanced Award in Training for Restorative Approaches or those working towards this award. As a minimum, attendees should have completed at least 5 face-to-face restorative meetings. This course is designed to provide case supervisors with an understanding of their role in respect of delivery Restorative Approaches by Restorative Practitioners. Delegates will develop knowledge and skill needed to provide advice and oversight in individual cases. Key areas of learning will focus on perform their new role in line with Best Practice Guidance Develop the skills and knowledge necessary to perform this role restoratively. 

  • Awareness Raising for Managers (2 - 4 hours)

This course is designed for managers working within an organisation where restorative approaches have been adopted already or waiting to be implemented. It will provide the basic knowledge and understanding of restorative justice and its principles. It will also aid managers to identify when restorative approaches could be introduced or used. With a developed understanding and awareness of the issues of introducing restorative approaches into their workplace or area of practice, delegates will have improved confidence in leading their team restoratively.

  • Implementation training and guidance for managers (1 day)

This 1-day course offers the knowledge and skills necessary to effectively implement restorative approaches in the workplace or area of practice. It will provide managers with a general understanding of restorative principles and practice. The course will focus on key areas essential for implementation and develop an understanding of how to put in place the key resources, policies, procedures, and quality assurance for successful restorative work to take place. Managers will understand how to set objectives for restorative practice that clearly support the aims of their organisation. Above all, this course will guide managers how to demonstrate to all staff a commitment to restorative practice to ensure successful implementation.

Training for Trainers

Restorative Solutions Practitioner course is now available for you to deliver in your own workplace.

Over three days, the course will provide delegates with the knowledge and skill to successfully deliver the Restorative Solutions Practitioner course. With a widespread excellent reputation for good, quality training, in both its delivery and its content. Our Practitioner Course is also aligned with the BTEC Level 3 Qualification (Redsnapper Learning).

This course is suitable for those who are looking to employ a restorative approach in their workplace, and wish to train staff to become restorative practitioners. This course available for organisations and individual delegates via our open courses.

The training will include a requirement to be observed during the delivery of training ‘back in the workplace’ which will be necessary for the award of certificate of completion of the training. This is also a requirement of the Restorative Justice Council TPQM.


In addition to Restorative approaches, we also deliver Mediation courses:

  • Additional skills training – Mediation skills for Restorative Practitioners
  • Entry Level Mediation
  • Accredited Mediation Training
  • Bespoke Mediation Training

For further information, please contact Tony Walker:, 07912300280.

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