The Police and Crime Commissioner for Kent & Medway commissions Restorative Solutions to deliver their Restorative Justice service

When a crime has been committed or an incident has occurred, Restorative Justice offers an opportunity for the victim, the offender and sometimes members of the community to come together to discuss how to repair the harm caused.

The Victims’ Code states that the police should inform victims about how they can take part in Restorative Justice. The victim and offender’s participation is always voluntary.

Restorative Justice can be a very powerful tool in reducing reoffending. It enables victims to tell offenders the real impact of their crimes, get answers and possibly receive an apology. It also gives offenders the chance to understand what they have done, take responsibility for their actions and consider ways to make amends for their behaviour.

Restorative Justice can be used at any point during the criminal justice process - or even after someone is found guilty - provided both the victim(s) and offender(s) are willing. Historical cases are also catered for.

What are the benefits of restorative justice? 

There are several benefits for a victim going through the restorative justice process. Often, they want to understand why a crime happened to them, and what the offender's motivation was. They also want the assurance that the offender will not harm anyone else in the future. Communicating with the offender enables a victim to get the answers to these questions and to help them move on with their lives.

 Restorative justice also helps the offender with their own rehabilitation. By helping the offender face up to the consequences of what they have done, the process can prompt them to begin to think about changing their future behaviour. The offender has the chance not just to say sorry and feel sorry, but to make better life choices and improve their prospects.

 To find out more contact RJKent@restorativesolutions.org.uk

Jacqui McHugh, Service Delivery Manager RJ Kent & Medway

Email: JacquelineMchugh@restorativesolutions.org.uk 

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What people say about Restorative Solutions

I'm so glad I am working with Restorative Justice. I don't know who would listen to me if it wasn’t for you.
A Person Harmed by Crime
Restorative Justice is very underrated and I certainly think we should be using it more.
A Professional who Referred Someone into our Service
Very satisfied – it’s been a great service. A worthwhile process for me and I hope for the offenders. Staff have been great and I would like to thank them.
A victim
It was the right thing to do. Both victims told me to let go of what happened. I didn't want to hear it but they both forgave me and said I should move on. I have taken that on and thought about it and I have come to terms with what happened. You've helped me significantly. It's as though my head has been lifted of a gigantic weight.
An Offender
Thanks for your time today. I feel like you understand R so well, I really hope you can help him to learn how to be happy.
Feedback from a family in East Kent
Restorative Justice offers a unique opportunity for victims and survivors to move on from and overcome the trauma that can be left with them after experiencing crime. I am exceedingly proud of the work that the team at Restorative Solutions do in supporting our community. We should always consider the needs of victims of crime and this service exemplifies that sentiment and allows so many to put behind them what can be the worst experience of their lives.
Marc Jones, Lincolnshire Police and Crime Commissioner and Chair of the Association of Police and Crime Commissioners.

Case Studies

A Creeper Burglary: Restorative Justice Case Study

This was a case of an overnight “creeper” burglary in a residential area where the harmer had gained access through an u...

A Non-Recent Child Sexual Abuse: Restorative Justice Case Study

The victim in this non-recent child sexual abuse case was a 56-year-old woman called Lisa. Her father sexually abused he...

A Robbery: Restorative Justice Case Study

This Restorative Justice case saw Jamie and Ruth openly communicate in a face-to-face conference. Years before, Jamie at...

A Manslaughter: Restorative Justice Case Study

We received a referral from a Victim Liaison Officer who was working on a manslaughter case. The grandmother advised the...

A Workplace Assault: Restorative Justice Case Study

Nick worked at a clothing shop. When he noticed Glenn, a customer, shoplifting, Nick stepped in to challenge him. The po...

An Attempted Burglary: Restorative Justice Case Study

When Joanne and her husband had just gone to bed, they heard a really loud bang downstairs. They immediately thought som...

Death by Drug Overdose: A Restorative Justice Case Study

A young woman passed away after she was supplied Class A drugs. The person who supplied these drugs was convicted and se...

Firearms Offence: A Restorative Justice Case Study

The offender in this case had been suffering with issues affecting his mental health which he tried to manage with alcoh...

Fraud: A Restorative Justice Case Study

The offender defrauded a woman he was in an intimate relationship with, stealing over £50,000 over a course of months. T...

Harmful Sexual Behaviour: A Restorative Justice Case Study

The offender had sexually abused her young daughter, taking inappropriate photographs that were distributed to a third p...

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Insights, Articles & Advice

Language barriers in Restorative Justice meetings

Where necessary, we use an external translator service to help victims and offenders communicate....

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Restorative Justice & Harmful Sexual Behaviour: A Commentary

Tony Walker, Director of Practice Delivery, spoke to NOTA News about the use of Restorative Justice following cases of h...

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What are Restorative Justice preparation meetings?

Preparation meetings are an important part of Restorative Justice, when trained facilitators can identify the specifics ...

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