Making Restorative Justice Accessible

It’s important that accessibility restrictions don’t impact anyone’s ability to participate in Restorative Justice. There are a number of steps we take to make sure that our Restorative Justice service is accessible to those who need it. 

From the outset, we ask all participants if there is anything that we need to be aware of that might affect their ability to participate in Restorative Justice. This can bring up a range of factors, from parents who need to fit Restorative Justice appointments around the school run, to health or accessibility issues. In one case, a victim took medication that made her tired in the mornings, so we agreed to arrange all appointments for the afternoon. Small things like that meant she was able to engage in the way she wanted and get more out of the process. 

By simply asking what would make Restorative Justice more accessible and comfortable for participants, we’re able to make the process run more smoothly. Participants will tell us the best methods of communication; in the case of one Deaf participant, email was preferred and a sign language interpreter was required during the meeting, so we were able to work these accommodations into the process. When working with an individual with sight loss, they directed that they were able to send and receive emails with the use of assistive technology, but that we would need to be considerate of the format we sent attachments in. 

In cases where there’s a mobility issue, we make sure that any meeting rooms are accessible, as well as offering the option of an online meeting if that’s preferred. Working with partners, such as the staff at the meeting location, we’re able to offer a ‘walk-through’ for in-person meetings to identify personal mobility aids that will help the meeting run more smoothly on the day. As with all Restorative Justice cases, we ask participants if they would like someone to support them as they go through the process.

By thinking about accessibility at the beginning of the Restorative Justice process, and asking the participants what they need, we’re able to offer our service to those who need it. 

If you think Restorative Justice is right for you, please get in touch. 

Start a conversation

We’d love to talk to you about how we can find a solution for you.

or simply call us on 01772 842109

What people say about Restorative Solutions

I'm so glad I am working with Restorative Justice. I don't know who would listen to me if it wasn’t for you.
A Person Harmed by Crime
Restorative Justice is very underrated and I certainly think we should be using it more.
A Professional who Referred Someone into our Service
Very satisfied – it’s been a great service. A worthwhile process for me and I hope for the offenders. Staff have been great and I would like to thank them.
A victim
It was the right thing to do. Both victims told me to let go of what happened. I didn't want to hear it but they both forgave me and said I should move on. I have taken that on and thought about it and I have come to terms with what happened. You've helped me significantly. It's as though my head has been lifted of a gigantic weight.
An Offender
Thanks for your time today. I feel like you understand R so well, I really hope you can help him to learn how to be happy.
Feedback from a family in East Kent
Restorative Justice offers a unique opportunity for victims and survivors to move on from and overcome the trauma that can be left with them after experiencing crime. I am exceedingly proud of the work that the team at Restorative Solutions do in supporting our community. We should always consider the needs of victims of crime and this service exemplifies that sentiment and allows so many to put behind them what can be the worst experience of their lives.
Marc Jones, Lincolnshire Police and Crime Commissioner and Chair of the Association of Police and Crime Commissioners.

Case Studies

A Creeper Burglary: Restorative Justice Case Study

This was a case of an overnight “creeper” burglary in a residential area where the harmer had gained access through an u...

A Non-Recent Child Sexual Abuse: Restorative Justice Case Study

The victim in this non-recent child sexual abuse case was a 56-year-old woman called Lisa. Her father sexually abused he...

A Robbery: Restorative Justice Case Study

This Restorative Justice case saw Jamie and Ruth openly communicate in a face-to-face conference. Years before, Jamie at...

A Manslaughter: Restorative Justice Case Study

We received a referral from a Victim Liaison Officer who was working on a manslaughter case. The grandmother advised the...

A Workplace Assault: Restorative Justice Case Study

Nick worked at a clothing shop. When he noticed Glenn, a customer, shoplifting, Nick stepped in to challenge him. The po...

An Attempted Burglary: Restorative Justice Case Study

When Joanne and her husband had just gone to bed, they heard a really loud bang downstairs. They immediately thought som...

Death by Drug Overdose: A Restorative Justice Case Study

A young woman passed away after she was supplied Class A drugs. The person who supplied these drugs was convicted and se...

Firearms Offence: A Restorative Justice Case Study

The offender in this case had been suffering with issues affecting his mental health which he tried to manage with alcoh...

Fraud: A Restorative Justice Case Study

The offender defrauded a woman he was in an intimate relationship with, stealing over £50,000 over a course of months. T...

Harmful Sexual Behaviour: A Restorative Justice Case Study

The offender had sexually abused her young daughter, taking inappropriate photographs that were distributed to a third p...

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