Established in 2004 by Sir Charles Pollard and Nigel Whiskin MBE, Restorative Solutions is a not-for-profit Community Interest Company (CIC) committed to supporting commissioners and frontline restorative practitioners by creating and managing innovative programmes, delivering training and services to enable the use of Restorative Justice and wider Restorative Practice. We work nationally and locally with organisations to make restorative approaches accessible to all.

RS offers a leading edge, innovative and responsive service, focussed on the needs of all the individuals, groups and agencies involved, delivered by well trained and supported professional staff and volunteers, equipped to be collaborative, effective and efficient. Our national supervision and support is second to none, building the skills of our own staff and partners. We draw upon accredited training schemes and reputable, professional key staff. We apply this knowledge to produce safe practice, responsiveness to users’ needs, and self-reliant, effective, efficient and professional service delivery. We are decisive in providing safe Restorative Approaches, accessible to all, responsive to the evolving needs of clients and service commissioners and clear on the outcomes you and we seek in reducing harm and conflict, securing positive outcomes.

Restorative Justice has a proven, significant impact in supporting victims of crime in achieving closure and allowing them to move on with their lives. 85% of victims who have participated in Restorative Justice would recommend it to others. For offenders, RJ provides an opportunity to face the consequences of their actions, recognising the impact that their offending behaviour has had upon others and, where possible, make amends. Research shows that Restorative Justice reduces reoffending and helps to reduce harm in our community. In this way, RJ has the potential to help rehabilitate offenders and support them in addressing their offending behaviour. It has the potential to motivate them to change and become responsible, law abiding members of society.

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or simply call us on 01772 842109

What people say about Restorative Solutions

I'm so glad I am working with RJ. I don't know who would listen to me if it wasn’t for you.
A Person Harmed by Crime
RJ is very underrated and I certainly think we should be using it more.
A Professional who Referred Someone into our Service
Very satisfied – it’s been a great service. A worthwhile process for me and I hope for the offenders. Staff have been great and I would like to thank them.
A victim
It was the right thing to do. Both victims told me to let go of what happened. I didn't want to hear it but they both forgave me and said I should move on. I have taken that on and thought about it and I have come to terms with what happened. You've helped me significantly. It's as though my head has been lifted of a gigantic weight.
An Offender
Thanks for your time today. I feel like you understand R so well, I really hope you can help him to learn how to be happy.
Feedback from a family in East Kent
Restorative Justice offers a unique opportunity for victims and survivors to move on from and overcome the trauma that can be left with them after experiencing crime. I am exceedingly proud of the work that the team at Restorative Solutions do in supporting our community. We should always consider the needs of victims of crime and this service exemplifies that sentiment and allows so many to put behind them what can be the worst experience of their lives.
Marc Jones, Lincolnshire Police and Crime Commissioner and Chair of the Association of Police and Crime Commissioners.

Case Studies

An Attempted Burglary: Restorative Justice Case Study

When Joanne and her husband had just gone to bed, they heard a really loud bang downstairs. They immediately thought som...

A Workplace Assault: Restorative Justice Case Study

Nick worked at a clothing shop. When he noticed Glenn, a customer, shoplifting, Nick stepped in to challenge him. The po...

A Manslaughter: Restorative Justice Case Study

We received a referral from a Victim Liaison Officer who was working on a manslaughter case. The grandmother advised the...

A Robbery: Restorative Justice Case Study

This Restorative Justice case saw Jamie and Ruth openly communicate in a face-to-face conference. Years before, Jamie at...

A Non-Recent Child Sexual Abuse: Restorative Justice Case Study

The victim in this non-recent child sexual abuse case was a 56-year-old woman called Lisa. Her father sexually abused he...

A Creeper Burglary: Restorative Justice Case Study

This was a case of an overnight “creeper” burglary in a residential area where the harmer had gained access through an u...

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Insights, Articles & Advice

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The 5 ‘R’s of Restorative Justice: Are They Always Applicable?

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