Restorative Justice in the UK


Restorative Solutions have previously designed, developed or delivered Restorative Justice Services for Police & Crime Commissioners in:

  • Avon and Somerset

  • Bedfordshire

  • Cambridgeshire

  • Cleveland

  • Cumbria

  • Devon and Cornwall

  • Durham

  • Dyfed Powys

  • Essex

  • Greater Manchester

  • Gwent

  • Hertfordshire

  • Leicestershire

  • London

  • Northamptonshire

  • South Yorkshire

  • Staffordshire

  • West Midlands

Restorative Practice in the UK


Restorative Solutions have worked across a wide range of sectors in the UK:


  • Local Authorities: We have developed bespoke package and policy documents for many local authorities. The delivery of training and enhancement of skills is as diverse as the authorities themselves and includes working with finance officers, catering staff, refuse workers, housing teams, income and revenue teams, adult care staff, human resources. We are engaged with all roles and teams at all pay grades to senior management.

  • Children and Young People’s Services. We were the first to write bespoke training for the looked after system back in 2002. We have delivered this in regions too many to mention but they include: Hertfordshire, Hampshire, Durham, East Sussex, Lewisham, North Lanarkshire, Gwent, Shropshire, Hackney and Barnett, North and South Wales, Kent, Devon and Cornwall, Peterborough, Bedfordshire.

  • Health and Emergency Services: Restorative Practice in Health began with a proof of concept initiative with Salford Royal Foundation Trust. This has evidenced the effectiveness of Restorative Approaches in preventing patient concerns becoming formal complaints. We nurtured an understanding of the processes, systems and support for staff at all levels that is required to adopt new ways of working. We have moved forward to develop a bespoke training programme and service delivery model for the Health Sector.

  • We have bespoke packages and experience of delivering to all emergency service providers taking account of each individual field of expertise and needs.

  • Schools and Higher Education: Alongside working nationally with individual schools including delivering to children and young people as well as teaching and support staff we are called upon to share our expertise on implementation by universities. We are currently advancing this area of our work and in close collaboration with more than one seat of adult learning working towards the introduction of restorative practice with the exciting prospect of seeing restorative universities.

  • Counselling and Psychotherapy Agencies: We have solid experience of working with children and young people’s psychology teams to further enhance their ability to add restorative elements to their roles. We expand this further to those in training. We are experienced in working with students of counselling as well as psychotherapists.

  • Courts: Co-ordinating and facilitating victim-initiated, direct or indirect RJ, where appropriate, in relation to cases before Magistrates and Crown Courts. Liaising with out of area restorative services/courts where the victim is resident in one region but the case is heard out of area. Having delivered the Pre -Sentence RJ Pathfinder Programme we have built up substantial expertise in the introduction of Court Based RJ within the constraints of Transforming Summary Justice and better case management timeliness targets.

  • Religious Groups: We have many years of working with faith leaders to assist the resolution of community problems. It is not appropriate for us to detail these interactions and their locations for privacy reasons.  Our ability to work with serious and diverse issues is prominent and quite unique; We have for example been currently seeking to reengage individuals after exclusion from their mosque through a series of delicate meetings.

  • Public / Private sector Workplaces: We are engaged by senior managers to deal with workplace disputes and are experienced in everything from one to one conflict between staff to whole team and department discord and disruption to find resolutions and restore better workplaces. 

  • Premier League Football Clubs: We have delivered bespoke training to both mentors and coaches on how to deal with all levels of conflict when working with community projects and rival groups. 


Internationally RS have worked with:


  • The Foreign and Commonwealth Office in Anguilla and the Turks and Caicos Islands, training Police Prison and Probation staff. We worked face to face with prisoners in Anguilla to begin restorative interventions with them and their victims as a model for prison staff.

  • In Norway with the Norwegian Mediation Service and Police Service to facilitate RJ within the Criminal Justice Process.

  • In the Czech Republic to support the introduction of RJ into the Czech Probation Service, Police Service and Children’s Services through training, policy making and strategic implementation.

  • Estonia to introduce Restorative Practice to Policing.

  • In New Zealand supporting the introduction of RJ to the Adult Court System.

  • We have and continue to work in many smaller countries and Jurisdictions; Guernsey (Trained and advised on policy procedures and documents: Police; Prison; Probation Service: Children’s Services), Jersey, The Isle of Man, St. Helena (Training and advice to Island Public Sector Agencies). We have worked with these groups for more than twenty years and understand the individual needs.

  • Delivering presentations in Finland, Belgium, United States of America (Training and Advice), Canada (Introduced RJ to The New Westminster Police in Vancouver) and many more.

  • Supporting programmes in Canada (Circles of Support and Accountability), Zambia (correctional services/prisons, Advice, Support and Provision of Documents).

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or simply call us on 01772 842109

What people say about Restorative Solutions

I'm so glad I am working with RJ. I don't know who would listen to me if it wasn’t for you.
A Person Harmed by Crime
RJ is very underrated and I certainly think we should be using it more.
A Professional who Referred Someone into our Service
Very satisfied – it’s been a great service. A worthwhile process for me and I hope for the offenders. Staff have been great and I would like to thank them.
A victim
It was the right thing to do. Both victims told me to let go of what happened. I didn't want to hear it but they both forgave me and said I should move on. I have taken that on and thought about it and I have come to terms with what happened. You've helped me significantly. It's as though my head has been lifted of a gigantic weight.
An Offender
Thanks for your time today. I feel like you understand R so well, I really hope you can help him to learn how to be happy.
Feedback from a family in East Kent
Restorative Justice offers a unique opportunity for victims and survivors to move on from and overcome the trauma that can be left with them after experiencing crime. I am exceedingly proud of the work that the team at Restorative Solutions do in supporting our community. We should always consider the needs of victims of crime and this service exemplifies that sentiment and allows so many to put behind them what can be the worst experience of their lives.
Marc Jones, Lincolnshire Police and Crime Commissioner and Chair of the Association of Police and Crime Commissioners.

Case Studies

An Attempted Burglary: Restorative Justice Case Study

When Joanne and her husband had just gone to bed, they heard a really loud bang downstairs. They immediately thought som...

A Workplace Assault: Restorative Justice Case Study

Nick worked at a clothing shop. When he noticed Glenn, a customer, shoplifting, Nick stepped in to challenge him. The po...

A Manslaughter: Restorative Justice Case Study

We received a referral from a Victim Liaison Officer who was working on a manslaughter case. The grandmother advised the...

A Robbery: Restorative Justice Case Study

This Restorative Justice case saw Jamie and Ruth openly communicate in a face-to-face conference. Years before, Jamie at...

A Non-Recent Child Sexual Abuse: Restorative Justice Case Study

The victim in this non-recent child sexual abuse case was a 56-year-old woman called Lisa. Her father sexually abused he...

A Creeper Burglary: Restorative Justice Case Study

This was a case of an overnight “creeper” burglary in a residential area where the harmer had gained access through an u...

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