Restorative Solutions is awarded the Restorative Service Quality Mark in Lincolnshire

The Restorative Justice Council has announced that Restorative Solutions: Family Action Lincolnshire Behavioural Outreach Support Service has been awarded the Restorative Service Quality Mark (RSQM).

Restorative Solutions and Family Action are working together across Lincolnshire to support schools to reduce challenging behaviour and conflict in schools through the use of restorative approaches. By being awarded the RSQM the service has demonstrated that it is committed to providing restorative practice in schools to the highest standard.

The RSQM is a badge of quality that guarantees that a service provides safe, high quality restorative practice which meets the six Restorative Service Standards. The Restorative Solutions and Family Action service joins other RSQM awardees – in sectors ranging from criminal justice through education to care – delivering high quality restorative processes.

Clare Boardman, Restorative Manager for the service, said:

“We were absolutely delighted to achieve the RSQM. Restorative approaches in educational settings are transformational, and the Quality Mark assures our schools that our delivery is to the highest standard. The RSQM enables us to robustly self-assess our practice and processes and policies. It enables the organisation to continually develop the service and instil good practice.”

Restorative Solutions is delighted to have been awarded the RSQM in Lincolnshire and congratulations go to Clare Boardman and all her team for the hard work in achieving it.

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What people say about Restorative Solutions

I'm so glad I am working with RJ. I don't know who would listen to me if it wasn’t for you.
A Person Harmed by Crime
RJ is very underrated and I certainly think we should be using it more.
A Professional who Referred Someone into our Service
Very satisfied – it’s been a great service. A worthwhile process for me and I hope for the offenders. Staff have been great and I would like to thank them.
A victim
It was the right thing to do. Both victims told me to let go of what happened. I didn't want to hear it but they both forgave me and said I should move on. I have taken that on and thought about it and I have come to terms with what happened. You've helped me significantly. It's as though my head has been lifted of a gigantic weight.
An Offender
Thanks for your time today. I feel like you understand R so well, I really hope you can help him to learn how to be happy.
Feedback from a family in East Kent
Restorative Justice offers a unique opportunity for victims and survivors to move on from and overcome the trauma that can be left with them after experiencing crime. I am exceedingly proud of the work that the team at Restorative Solutions do in supporting our community. We should always consider the needs of victims of crime and this service exemplifies that sentiment and allows so many to put behind them what can be the worst experience of their lives.
Marc Jones, Lincolnshire Police and Crime Commissioner and Chair of the Association of Police and Crime Commissioners.

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