Restorative Solutions: Service Delivery Assistant vacancy in Dorset

Service Delivery Assistant Vacancy
Dorset Restorative Justice Service

Restorative Solutions has an opportunity for a new part-time role to join our team of staff and volunteers who deliver the restorative justice (RJ) service for victims of crime in Dorset commissioned by the Police and Crime Commissioner. 

The role will include the coordination of referrals and enquiries to the service from Criminal Justice Service (CJS) and victims’ services partners and from service users (victims and offenders), the management of records on the service case management system and production of performance reports, assistance with the management of a team of volunteer RJ practitioners, and coordination of social media channels.

We are looking for someone with strong ICT skills, including the use of databases and spreadsheets, good oral and written communication skills, and able to work independently with minimal supervision. 

  • Location: Home-based; potential hot desking with partner agencies to be confirmed.

  • Hours: 10 hours/week; schedule to be agreed with the Service Delivery Manager.

  • Salary: £10/hour.

If you think you have the right skills and experience for this role, a full role description and an application form can be obtained on request from JacquelineWillson@restorativesolutions.org.uk; applications and any enquiries should also be addressed to Jacqueline at that email address.The closing date for applications is Friday 25th June. Interviews will be held on Friday 2nd July (possibly via Zoom) and the start date will be as soon as possible thereafter.

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We’d love to talk to you about how we can find a solution for you.

or simply call us on 01772 842109

What people say about Restorative Solutions

I'm so glad I am working with RJ. I don't know who would listen to me if it wasn’t for you.
A Person Harmed by Crime
RJ is very underrated and I certainly think we should be using it more.
A Professional who Referred Someone into our Service
Very satisfied – it’s been a great service. A worthwhile process for me and I hope for the offenders. Staff have been great and I would like to thank them.
A victim
It was the right thing to do. Both victims told me to let go of what happened. I didn't want to hear it but they both forgave me and said I should move on. I have taken that on and thought about it and I have come to terms with what happened. You've helped me significantly. It's as though my head has been lifted of a gigantic weight.
An Offender
Thanks for your time today. I feel like you understand R so well, I really hope you can help him to learn how to be happy.
Feedback from a family in East Kent
Restorative Justice offers a unique opportunity for victims and survivors to move on from and overcome the trauma that can be left with them after experiencing crime. I am exceedingly proud of the work that the team at Restorative Solutions do in supporting our community. We should always consider the needs of victims of crime and this service exemplifies that sentiment and allows so many to put behind them what can be the worst experience of their lives.
Marc Jones, Lincolnshire Police and Crime Commissioner and Chair of the Association of Police and Crime Commissioners.

Case Studies

An Attempted Burglary: Restorative Justice Case Study

When Joanne and her husband had just gone to bed, they heard a really loud bang downstairs. They immediately thought som...

A Workplace Assault: Restorative Justice Case Study

Nick worked at a clothing shop. When he noticed Glenn, a customer, shoplifting, Nick stepped in to challenge him. The po...

A Manslaughter: Restorative Justice Case Study

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A Robbery: Restorative Justice Case Study

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A Non-Recent Child Sexual Abuse: Restorative Justice Case Study

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A Creeper Burglary: Restorative Justice Case Study

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